In this issue
Important update: Changes to Children’s Services
Learning at Work Week 2019
Before and After school provision
School term and holiday dates 2020/21
Teachers’ pay grant funding for 2019/20
Wastebusters update
Surrey Fire and Rescue consultation
Surrey Music Hub CPD Programme
MSI (Multisensory Impairment) training course
The Lost Words – Free book for Surrey schools
Moving and Handling in schools training course
Fire Risk Assessment Training 2019
My Reward bulletin - May
Living Streets
Breck's Last Game - update
Fantastic volunteering opportunity at Surrey Libraries
Foreword from Liz Mills
Latest newsletters

Surrey Safeguarding Children Board winter newsletter

Virtual School newsletter
SEND newsletter
Winter Readiness Information
Education Services for Maintained Schools
SEND Bytes
MyReward Bulletin - May
National guidance on health protection in schools  

Important update: Changes to Children’s Services
 

                                                        
This is an important update on changes to our children’s services, including information on new arrangements for safeguarding children in Surrey and the implementation of a new Child Protection Consultation Line for Schools. Please share the following information and amend your policies and procedures accordingly. If you have any questions or queries then please email: education.safeguarding@surreycc.gov.uk


Surrey Children’s Single Point of Access (SPA)


Surrey County Council is on a journey toward delivering outstanding children’s services and, as part of this, our approach to safeguarding is changing. Close working with our partners is a key part of the improvements we are seeking to achieve, and we have made changes to our internal structure to better facilitate this.


Our approach is rooted in early engagement with families, tackling the causes of children being in need or at risk. We are committed to children and their families receiving the right help at the right time.


To make this a reality, the MASH model has been replaced with a new set of ‘front door’ arrangements, which are intended to ensure the council has preventative and early help services in place to assist at the earliest possible moment in a child’s life.  This is now called the Single Point of Access (SPA).


The Surrey Children’s Single Point of Access (SPA) is the umbrella term for this ‘front door’. The SPA is the conduit for access to services at levels 2, 3 and 4 of Effective Family Resilience. It also provides direct information, advice and guidance to residents and people who work with children in Surrey about where and how to find the appropriate support for families.


However, we want to reassure you that there is no change to how you contact us, so please continue to use the same contact details, which are included below and in the information sheet available here.


Child Protection Consultation Line for Schools and Early Years Settings


In response to recent discussions with schools about how we could strengthen support for referrals, we have implemented a new Child Protection Consultation Line for Schools and Early Years Settings.


The aim of the Child Protection Consultation Line is to help direct Schools and Early Years Settings to the most appropriate service that can meet the child and family’s needs, and to ensure that requests for support and safeguarding are getting to the right place, at the right time.


If you are unsure that a child or family warrants a child protection referral and would like to discuss your concerns, please contact the Child Protection Consultation Line before completing the Request for support form. This will enable families to receive the most appropriate support in a timely manner.


The Consultation line staff will give advice only. If they advise a referral, they will record this on the child’s record and the referrer’s call will be forwarded to the Contact Centre. If they advise Early Help support, they will note the same on the child’s record and forward to Early Help Services. The referrer should note on the referral form, that a consultation has taken place with the Consultation Line and that they were advised to make a child protection referral or a request for support referral. This will enable the appropriate support to be given to the child and family in a timely manner.


The Consultation Line will be open to all schools in the County, including Independent Schools and Early Years Settings. There will be an expectation that you continue to consult the Effective Family Resilience Guidance, Surrey Child Protection Procedures and your designated safeguarding lead.


The Consultation Line can be reached by calling the Single Point of Access on 0300 470 9100 and selecting the consultation line option. The Consultation Line is available 9am – 5pm, Monday to Friday.


Contact details (Click here for a printable information sheet).


To find the appropriate support for children and their families in Surrey contact Surrey Children’s Single Point of Access (SPA).
The way to contact the SPA has not changed:
• Phone: 0300 470 9100
• Out of hours phone: 01483 517898 to speak to our emergency duty team.
• Email: For concerns for a child or young person email: csmash@surreycc.gov.uk
Emails are dealt with during normal office hours


Child Protection Consultation Line for Schools and Early Years Settings

• Phone: 0300 470 9100
 - Select the consultation line option
• Availability: Monday to Friday, 9am – 5pm


The success of our new model is based on having strong relationships with families and we have to start this relationship in an open and transparent way. We are asking for everyone who seeks support for a family via the SPA to have express consent from the parents (or 'Fraser competent' young person) when submitting that request. There will be some exceptional circumstances where to speak to the parents would likely cause harm to the child and we would not expect consent to be sought.